Datalyticx delivers AI-driven insights from customer interactions across all channels, empowering MENA businesses to
enhance customer experience, reduce churn, and boost loyalty.
Digital communications analysis, voice analytics, and media monitoring with
Industry-Focused SLMs
Digital communications analysis, voice analytics, and media monitoring with
Industry-Focused SLMs
We offer AI-driven solutions designed to address the specific needs of your business
Explore our solutions to see how we can help you improve customer experience,
employee engagement, media intelligence, and operational efficiency
Customer and Employee Experience
Our CX and EX solutions decode the complexities of digital communication,
from social media interactions to call center data, enabling businesses to understand
customer behavior, sentiment, and preferences. This leads to improved customer satisfaction,
faster response times, and higher retention rates.
Media Intelligence
With our Social Media and Digital Media Media solutions, Stay ahead of the conversation with our real-time analysis of social media and
digital content. We help you monitor brand sentiment, track industry trends, and
manage your reputation effectively, ensuring you can respond to emerging
issues swiftly and strategically.
Generative AI
Our Small Language Models (SLMs) and Conversational AI chatbots offer industry-specific
analysis and automated customer interactions, providing precise insights
and enhancing decision-making processes. Whether it’s fraud detection in
banking or improving patient outcomes in healthcare, our generative AI solutions
drive operational efficiency and accuracy.
RESTful APIs
Enhance your existing workflows by integrating our powerful developer APIs, which unlock
the full potential of speech-to-text (STT) conversion, sentiment analysis, and media
intelligence. Our solutions accurately transform spoken language into text and analyze
emotions in real time, providing valuable insights. With support for multiple languages,
you can engage a diverse global audience.
Customer Experience Solutions
We specialize in transforming vast amounts of communication data into actionable insights
CX - Digital Communication
Customer Satisfaction Improvement
Reduction in Response Time
Enhanced Personalization
CX - Call Center
First Call Resolution Rate Increase
Customer Retention Rate
Sales Performance Boost
CX - Survey
Net Promoter Score (NPS) Increase
Customer Feedback Response Rate
Targeted Improvement Initiatives
CX - Use Cases
Banking, Telecom, Aviation, Retail
Public/Government, Energy, Healthcare
Unleash the Full Potential of our Generative AI Solutions
Our Small Language Models (SLMs) and Conversation AI chatbots deliver tailored
industry specific analysis and automated customer interactions. These solutions offer
precise insights, enhancing decision-making across sectors. From fraud detection in banking
to improving patient outcomes in healthcare, our generative AI technologies drive operational
efficiency and elevate accuracy.
AI-produced insights to discover not only where there are problems, but also what’s causing them.
Advanced Reporting
Generate customized and advanced reports using your corporate brand guidelines